Supervisor Quality

Job Summary

Responsible for supervising a team of quality technicians and inspectors for a program, commodity, or quality system process. Promote innovative use of quality tools, championing proactive quality improvement techniques in lieu of traditional inspection activities. 

Job Responsibilities

• Responsible for supervising a team of quality technicians and inspectors for a program, commodity, or quality system process 
• Promote innovative use of quality tools, championing proactive quality improvement techniques in lieu of traditional inspection activities
• Responsible for supervising a team of technicians and inspectors independently
• Assist in managing budget, cost, and schedule input for quality assignments
• Develop recommendations for improvements that increase product uniformity and reliability and improves quality characteristics to reduce field failures and issues
• Ensure that products are inspected and tested as required prior to shipment
• Assist in developing and initiate methods and procedures for inspection, testing and evaluation
• Establish quality control programs to evaluate precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities 
• Direct quality control workers engaged in measuring and testing products and tabulating quality and reliability data
• Prepare quality control reports, requirements, etc, in response to request for proposals, quotes, brochures, 
• manuals, etc.
• Review quality control program plans and inspection plans submitted for approval
• Work with Facility / Manufacturing Managers in establishing quality plans, procedures, and implementation on the manufacturing floor
• Develop short- and long-range plans to improve the effectiveness of systems and processes while ensuring compliance with customer and internal quality standards, and to identify and resolve systematic and incidental quality problems
• Develop and implement a systematic and effective process to investigate and resolve customer concerns and issues, and to ensure mutually beneficial and collaborative actions to maintain product quality
• Support, communicate, reinforce, and defend the mission, values, and culture of the organization
• Attend appropriate engineering, customer, or business meetings
• Supervise teams of technicians and inspectors
• Participate in special projects and performs other related work as assigned
• Participate on teams for new product development as directed
• Maintain knowledge of current trends and developments in the field of quality and process improvement 
• May serve as liaison with customers on items of product quality or reliability
• Visit customers and suppliers when necessary to confer on specific quality issues

Job Responsibilities Part II

Qualifications

• Bachelor’s degree in engineering, management, or related technical field, or equivalent, with a minimum of 2 years of experience 
• Proficient technical expertise and application domain knowledge 
• ASQ certification or Black Belt preferred Proficient with ISO Standards, Six Sigma tools, statistics 
• Ability to understand military specifications and to read blueprints 
• Excellent interpersonal, negotiation, communication and writing skills 
• Ability to define problems and drive to root cause and effective corrective action