Supply Chain Coordinator - RMA

Job Summary

Supply Chain RMA Coordinator will be responsible for the successful daily execution of coordinating the flow of defective goods inventory back to the vendor for repair/replacement.

Job Responsibilities

• Manage defective goods inventory, and facilitate the transfer of goods from inventory back to the vendor for repair, replacement, or credit.
• Generate and execute RMA (Return Merchandise Authorization) purchase orders, Requests for RMAs, and other necessary documents related to the return to vendor of defective goods.
• Maintain current accurate records and files of discrepancies and related return to vendor records.
• Establish and maintain sound professional relationships with vendors.  Resolve issues associated with returns of defective goods.
• Compile, review, and analyze data
• Communicate with Supplier Quality Engineers, Buyers, and Program Managers vendor performance and part issues.
• Support, communicate, reinforce, and defend the mission, value and culture of the organization.

Qualifications

• High school diploma or GED or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Excellent attention to detail, ability to manage own time effectively, produce work of the highest quality, and meet deadlines consistently.
• Must be flexible and willing to move between projects and tasks quickly as needed
• The ability to listen to others and work well as part of a team.
• Knowledge of office procedures and good writing and verbal skills.