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R&O/Field Service Technician

Location: 

Halifax, NS, CA, B4B 1G9

Reporting to the Manager, Quality, the R&O / Field Service Technician is primarily responsible for repairing and servicing DRS Pivotal Power products on site in the Bedford facility. This can include refurbishing units, diagnosing, and troubleshooting issues, implementing repairs, and completing final acceptance testing activities. Additional duties include providing routine technical maintenance, repairs, modification, equipment setup and testing in the field. This can either be on-board naval vessels, at support depots or customer locations.

 

As a R&O / Field Service Technician, your main responsibilities will include (but not limited to):

 

  • Responsible for providing routine technical maintenance, repairs, modification, equipment setup and testing
  • Support DRS Pivotal Power equipment in operating environments at depots, training sites, and customer field operations with training, and operation or repair. Some equipment is in awkward and physically demanding locations
  • Provide remote assistance via phone and/or email
  • Assists with repairs and/or modifications using a variety of hand tools and test equipment
  • Assists in demonstrating setup and adjustment of equipment for potential users or operators
  • Ability to work variable shifts and up to 12 hour shifts to perform necessary testing
  • Punctuality and attendance are considered essential functions of this position. Employees must be able to maintain and adhere to the customer’s on-site scheduling requirements
  • Takes direction and instruction from others
  • Provides regular status and progress reporting to management
  • Completion of assigned task on time and within technical requirements
  • Communicate clearly (written and oral) with other company personnel and the customer as required
  • May participate in preparation of less complex proposals
  • Attend appropriate engineering, customer or business meetings as required
  • Demonstrates great customer service skills
  • Support, communicate, reinforce, and defend the mission, values, and culture of the organization

 

 

What you require to be successful in the role:

 

  • Possession of an Electrical Engineering Technician/Technologist Diploma and/or equivalent work experience
  • Minimum of 2 to 5 years of related work experience in an electronics manufacturing environment
  • Ability to travel with minimal notice
  • Good problem-solving skills are key to make independent studies, analyses, interpretations, and

conclusions

  • Effective technical report writing skills to collect, organize, analyze, and interpret data for varied audiences
  • Highly effective customer service skills
  • Excellent time management skills and ability to prioritize and meet work schedules
  • Ability to manage multiple technical assignments
  • Excellent communication skills (written and verbal)
  • Proven team player in a multifunctional and changing technical environment

 

 

Benefits of working with DRS Pivotal Power:

 

  • A motivating team-based environment where your achievements matter
  • An opportunity to work on industry leading edge technology
  • Flexible work hours and a compressed work week to promote a healthy work/life balance
  • Industry leading wellness program including:
    • Health, dental, and vision coverage available on first day of hire at no cost to the employee with access to virtual healthcare
    • Access to Employee and Family Assistance Program
  • Competitive compensation including:
    • Reimbursement for professional development initiatives and memberships plus access to free online learning resources
    • Registered Retirement Savings Plan with matching company contributions with access to complimentary financial planning
    • Maternity and Parental leave top-up
    • Vacation, personal days, sick leave, and additional company paid days off

 

About DRS Pivotal Power:

 

DRS Pivotal Power, located in Halifax, Nova Scotia, is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications supporting all branches of the military in Canada, the US and many countries abroad. All products are designed and manufactured in house by our growing team of over 60 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over 30,000 fielded units boasting a field reliability of over 99%.

 

All applicants must fulfill requirements for Canadian security clearance. 

 

Applicants requiring a disability related accommodation to participate in the recruitment process are to advise Human Resources. DRS Pivotal Power Inc. is an equal opportunity employer.

 

Applicants may apply to this position online at www.leonardodrs.com careers.

#DRSCanada

 

Our Mission

To build shareholder value through a commitment to high ethical standards and a superior performance culture focused on customers, employees, financial results and corporate citizenship.

Our Vision

To be the leading mid-tier defense technology company in the U.S.

Our Values

Our employees appreciate a culture of open honest communications, and fair and equitable treatment. We accomplish this through:

INTEGRITY. At Leonardo DRS ethics and accountability always comes first.

OPERATIONAL EXCELLENCE. We set high standards of performance for ourselves and others. We consistently deliver excellent products and services. We adhere to quality levels demanded by our customers. We assume responsibility and accountability to achieve excellence. We settle for nothing less.

CUSTOMER FOCUS. We go above and beyond to meet customer needs, and work to create long-term relationships with our customers.

DIVERSITY, EQUITY, & INCLUSION. We accept unconditionally the value that every individual has to offer. We embrace different points of view. We continually foster an environment that enables all employees to contribute to their full potential. We cooperate together as a diverse workforce serving a diverse population.

INNOVATION.  At Leonardo DRS, innovation is in our DNA. We have built this company through the innovative ideas of our employees and continue to foster an environment that rewards new ideas to help our government and military customers save lives, solve critical problems and modernize to ensure mission success for years to come.

Leonardo DRS, Inc. is committed 
to building a diverse and inclusive workplace where everyone feels valued.  We are committed to building a workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. At Leonardo DRS, we believe that a diverse and inclusive environment makes us a stronger Company. We embrace different points of view, respect one another in the workplace, and understand that an inclusive environment furthers creativity, innovation, and business performance. 

For additional information on  Leonardo DRS, please visit our website at www.leonardodrs.com