Senior Supervisor Quality

Job Summary

Job Responsibilities

• Responsible for supervising a team of Quality technicians and inspectors for a program, commodity or quality system process
• Promote innovate use of quality tools, championing proactive quality improvement techniques in lieu of traditional inspection activities
• Manage budget, cost and schedule input for quality assignments
• Manage quality inspection and test functions to ensure that proposed and existing products and processes are reviewed for the purpose of avoiding or eliminating unnecessary quality issues; develop recommendations for improvements that increase product uniformity  and reliability and improves quality characteristics to reduce field failures and issues  
• Ensure that products are inspected and tested as required prior to shipment
• Develop and initiate methods and procedures for inspection, testing and evaluation
• Establish quality control programs to evaluate precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities
• Review data submitted to ensure compliance with program requirements
• Develop and implement methods and procedures for quality control procedures and devise methods to assess cost and responsibility of discrepant material
• Direct quality control workers engaged in measuring and testing products and tabulating quality and reliability data
• Provide technical and operational support and/or services to ensure quality control standards are met in providing support to various project tasks
• Develop reports and papers on the progress and status of assigned projects
• Develop corrective actions to support task problems and failures
• Prepare quality control reports, requirements, etc, in response to request for proposals, quotes, brochures, manuals, etc.
• Review quality control program plans and inspection plans submitted for approval
• Plan, organize and direct quality assurance audits for assigned customer projects
• Determine quality control methodology and techniques used in inspecting and testing assigned contractor systems and/or equipment
• Plan, promote, and organize training activities related to product quality and reliability and inspection
• Work with Facility/Manufacturing Managers in establishing quality plans, procedures, and implementation on the manufacturing floor
• Develop short- and long-range plans to improve the effectiveness of systems and processes while ensuring compliance with customer and internal quality standards, and to identify and resolve systematic and incidental quality problems
• Develop and implement a systematic and effective process to investigate and resolve customer concerns and issues, and to ensure mutually beneficial and collaborative actions to maintain product quality
• Support, communicate, reinforce and defend the mission, values and culture of the organization
• Attend appropriate engineering, customer or business meetings
• Supervise teams of technicians and inspectors
• Participate in special projects and performs other related work as assigned
• Participate on teams for new product development as directed
• Maintain knowledge of current trends and developments in the field of quality and process improvement          
• May serve as liaison with customers on items of product quality or reliability
• Visit customers and suppliers when necessary to confer on specific quality issues

Job Responsibilities Part II

Qualifications

• Bachelor’s degree in engineering, management or related technical field, or equivalent, with a minimum of 5 years of experience 
• Proficient technical expertise and application domain knowledge
• ASQ certification or Black Belt preferred Proficient with ISO Standards, Six Sigma tools, statistics
• Ability to understand military specifications and to read blue prints
• Excellent interpersonal, negotiation, communication and writing skills
• Ability to define problems and drive to root cause and effective corrective action