Senior Field Service Representative

Job Summary

Leonardo DRS Land Electronics is seeking an experienced and cleared Senior Field Service Representative in support of the Leonardo DRS Direct Support Electrical System Test Set (DSESTS) Products, Services and Support on site at Fort Cavazos, TX. Field Service Representative Candidate will be responsible for installation, maintenance, testing, training, and operation of electrical, mechanical and software components and packages as related to DSESTS Systems LRUs, Test Program Set and Security Enhanced Maintenance Support Devices (SE-MSD). Must have the ability to Support DRS Equipment in operating environments like depots, training sites, and customer field operations with training, operations, and repair.     

Job Responsibilities

• Support Leonardo DRS Technology and Equipment in operating environments at depots, training sites, and customer field operations with training, operation, and repair.
• Support all Field Service Activities around the Globe when required.
• Setup and support demonstrations of Leonardo DRS Hardware, Software and Vehicle Platforms Products.
• Communicate clearly (written and oral) with other company personnel and the customer as required.
• Participate in preparation of proposals for DRS Products Sales and Services.
• Provide technical knowledge and assistance to other engineers and support personnel from a Field Environment perspective.
• Develop solutions to problems of unusual complexity, which require a high degree of individual ingenuity, creativity, and innovativeness.
• May lead and direct the work of others as assigned.
• Support, communicate, reinforce, and defend the mission, values, and culture of the Leonardo DRS organization.
   

Basic Qualifications

• Bachelor’s Degree in the related Technical Field with eight years of experience or equivalent combination of education/experience.
• Advanced Electrical Theory knowledge.
• Ability to read and understand schematics, identifying basic and advanced circuits.
• Utilize legacy and advance test equipment to perform troubleshooting.
• Demonstrate basic personal/electrical safety.
• Understand the steps required to prevent damage to electronics due to electrostatic discharge.
• Ability to work independently with little or no Supervision.
• Familiar with the Microsoft suite of computer software: Excel, Word, Outlook, Publisher, and PowerPoint.
• Ability to effectively communicate verbally and in written form with a strong degree of interpersonal skills.
• Ability to work within an Inclusive Team Environment.
• Ability to obtain a Passport.
• Ability to travel to remote CONUS and OCONUS Customer locations is required and long-term deployments (3 months or more) will be required.

Advanced Qualifications

•    Advanced understanding of and experience in the application of Line Replaceable Units (LRU) Test Systems.
•    Advanced understanding of and experience in electrical and data interface standards and protocols.
•    Advanced understanding of and experience in operations of the M1 Abrams and Bradley Family of Vehicles.
•    Ability to obtain a Common Access (CAC) card.
•    Ability to obtain a Security Clearance.

Physical Requirements (Lifting, Walking, Bending, Stooping, Kneeling, etc.):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The ability to cope in very hot environments and to be able to work within the confined space of a military vehicle is seen as a necessary requirement.  Reasonable accommodations may be made available to enable individuals with disabilities to perform the essential functions.  
While performing the essential duties of this job, the employee is regularly required to sit, walk, climb, ben, lift, stand, and stoop.